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Quality Management

ISO 9001:2015 Service in Kerala

Demonstrate your ability to consistently provide products and services that meet customer and regulatory requirements.

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    What is ISO 9001:2015?

    ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). In order to be certified to the ISO 9001 standard, a company must follow the requirements set forth in the ISO 9001 Standard. The standard used by organizations to demonstrate their ability to consistency in providing products and services that meet customer and regulatory requirements and to demonstrate continuous improvement. ISO 9001 published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 released in September 2015. There are several different documents in the ISO 9000 family of standards, but ISO 9001 is the only standard in the 9000 series that requires certification. Typically, an entire organization will seek certification, but the scope of the Quality Management System (QMS) can be tailored to improve performance at a particular facility or department.

    Benefits of ISO Registration

    Enhance Employee Productivity and Performance

    Engaged employees are motivated to implement processes that are put in place to ensure that problems are quickly identified and resolved in a timely manner. Additionally, the consistent process audits through ISO 9001 can keep your employees focused while providing critical feedback when your processes deviate from consistency.

    Defines Organization's Quality Control Processes

    A cornerstone component of ISO 9001 certification is establishing thorough business processes and defining responsibilities for quality control. Implementing ISO requirements provides valuable metrics like on-time delivery and throughput to accurately reflect performance and help make timely decisions for growth.

    Improve Efficiency and Reduce Wastage

    Practicing ISO 9001 enforces a continuous improvement strategy, seeking ways to improve efficiency. Utilizing these requirements helps identify areas of waste and implement preventative measures. Streamlining manufacturing operations means every moving part is as effective as possible rather than discarded or unused.

    Improved Customer Experience and Consistency

    The QMS enhances customer experience by optimizing key priorities based on expectations. Enhanced quality translates into reduced complaints and higher retention. ISO demonstrates capabilities of delivering quality products timely, creating confidence in a global market.

    Document Required for ISO 9001:2015 Certification

    Entity Proof of Applicant

    Certificate of Registration for other than individual, if an individual GST Registration Certificate/ Trade or Shops and establishment License.

    KYC of Authorized person

    Driving License/ Aadhaar Card/ Passport or any other valid Photo ID proof issued by State/Central Governments.

    Latest Purchase and Sales Bills

    2Nos Each.

    Short Note

    A short note about the organization and their activity, It must include if any out sourcing process are involved.

    Register for Trademark in 3 Easy Steps

    1

    Register & Pay

    Select any package suits your requirement. Fill up the form, which will take less than 10 minutes. Provide details & upload documents required for ISO 9001:2015 Certification. Make payment through secure payment gateway.

    2

    We Will Help

    Your queries will be answered quickly and effectively. Consultation on Scope of Certification. Discussion on Quality Policy Vision and Mission of the organization. Preparation of documents and reports.

    3

    Certification Issued

    Issuance of ISO 9001:2015 Certificate. (All it takes 10 – 15 working days*)

    The Process of ISO Certification

    Day 1-4

    Collection of Information. Collection of required documents (Scanned copies). Review of documents and information provided. Consultation on scope of Certification.

    Day 4-8

    Drafting of Documents. Approval from client.

    Day 9-15

    Issuance of ISO 9001:2015 Certification (*Subjected Certification Body's Processing Time).

    Frequently Asked Questions

    We are a small company that needs ISO but are unsure if we can afford the cost?

    We specialize in supporting small businesses and we understands fully the issues that surround businesses on a daily basis.

    How long will it take to complete the ISO 9001 standard?

    It is dependent on the number of sites and employees you have and how much support is necessary to ensure that your business is prepared and ready for certification. If achievement of the ISO 9001 standard is a business priority, ABCI will attach the necessary resources required to ensure all deadlines are achieved.

    What do I have to do to complete the ISO standard?

    How to write job descriptions and work instructions. How to measure quality and customer satisfaction. How to maximize Product Realization. How to effective execute an effective Corrective Action and Preventive Action procedure. How to conduct an internal audit and management review.

    What "international standardization" means?

    When the large majority of products or services in a particular business or industry sector conform to International Standards, a state of industry-wide standardization exists. The economic stakeholders concerned agree on specifications and criteria to be applied consistently in the classification of materials, in the manufacture and supply of products, in testing and analysis, in terminology and in the provision of services. In this way, International Standards provide a reference framework, or a common technological language, between suppliers and their customers. This facilitates trade and the transfer of technology.

    What is conformity assessment?

    Conformity assessment is the name given to the processes that are used to demonstrate that a product (tangible) or a service or a management system or body meets specified requirements. These requirements are contained in ISO/IEC standards and guides. The processes that need to be followed to be able to demonstrate that they meet the requirements are also contained in ISO/IEC standards and guides. The use of ISO/IEC standards in conformity assessment procedures allows for harmonization throughout the world and this, in turn, not only facilitates international trade between countries but also facilitates trade within countries by giving the purchaser of the product or service confidence that it meets the requirements. Conformity assessment can cover one or more of the following activities: Testing of a product/service to determine if it complies or performs in accordance with the specified requirements. Inspecting the manufacturing process of a product to ensure that it is manufactured in a safe manner and according to regulations (e.g. fire extinguishers). Implementing a management system to ensure that products/services are produced or delivered by an organization in a consistent manner and meet customers' expectations.

    Why conformity assessment is important?

    “Conformity assessment” means checking that products, materials, services, systems, processes or people measure up to the specifications of a relevant standard or specification. Today, many products require testing for conformity with specifications or compliance with safety, or other regulations before they can be put on many markets. ISO guides and standards for conformity assessment represent an international consensus on best practice. Their use contributes to the consistency of conformity assessment worldwide and so facilitates trade.

    ISO 9001:2015 – Quality Management System (QMS)

    The Strategic Imperative of Quality in Modern Business

    ISO 9001:2015 is the globally recognized cornerstone for Quality Management Systems (QMS). It is not merely a document-driven compliance exercise but a fundamental framework for improving operational efficiency, enhancing customer satisfaction, and building a foundation for sustainable growth. The standard demands a "Risk-Based Thinking" approach, which revolutionizes how organizations identify threats and opportunities, moving away from reactive fixes toward proactive strategic planning.

    The central philosophy of ISO 9001:2015 rests on seven Quality Management Principles: Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-based Decision Making, and Relationship Management. Successfully implementing the standard means embedding these principles into the organization’s DNA.

    This approach allows organizations to ensure they meet customer and regulatory requirements consistently.

    Key Clauses and Implementation Depth

    Clause 4: Context of the Organization

    This is the strategic starting point. An organization must understand both internal factors (culture, knowledge, performance) and external factors (market competition, technology, legal requirements) that affect its quality goals. In Kerala, this includes understanding the competitive landscape of coir, spices, or IT service sectors, and factoring in unique geographical risks.

    Clause 5: Leadership

    Top management must take active accountability for the QMS, not just delegate it. They must establish the Quality Policy and ensure quality objectives are aligned with the organization's strategic direction. This clause shifts the focus from a "Quality Manager's job" to a "Management responsibility."

    Clause 6: Planning

    This clause mandates identifying risks and opportunities in the QMS. If a spice exporter in Kochi identifies a risk of cargo damage during the monsoon season, the QMS must define specific preventive actions, such as reinforced packaging or use of specialized logistics providers. Quality objectives must be measurable and monitored.

    Clause 8: Operation

    This is where the core work happens. It covers everything from design and development (for new products) to production/service delivery, purchasing, and control of external providers. Detailed process documentation (like Standard Operating Procedures or Work Instructions) ensures consistent delivery and reduces variability.

    Clause 9: Performance Evaluation

    It demands continuous measurement through internal audits, management reviews, and customer satisfaction surveys. Data, not guesswork, drives improvement. A key output here is the analysis of non-conformities and their root causes.

    The Kerala Advantage: Quality in Traditional and Modern Sectors

    For businesses in Kerala, ISO 9001 certification provides distinct competitive advantages:

    Ayurveda and Traditional Medicine

    Achieving 9001 validates the consistency and purity of traditional products. When a firm claims its processing methods are ancient and authentic, 9001 provides the modern, auditable proof that these methods are followed without fail, boosting international buyer confidence, especially in markets like Europe and the US.

    IT and ITeS Sector (Kochi/Trivandrum)

    ISO 9001 demonstrates a structured approach to project management, software development life cycles (SDLC), and client communication. This is often a mandatory prerequisite for bidding on global tenders and securing contracts from large multinational corporations.

    Customer Trust in the Service Economy

    Kerala's tourism and hospitality sector thrives on experience. A 9001 certified hotel not only commits to cleanliness (a measurable quality objective) but also to consistent service delivery, defined complaint resolution procedures, and staff training, guaranteeing a premium guest experience.

    In essence, ISO 9001:2015 helps organizations institutionalize "getting it right the first time," leading to reduced rework, lower costs, and increased profit margins, making it an invaluable strategic asset.

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